Costume Rental Package FAQ

Joseph and the Amazing Technicolor Dreamcoat

Costume Rental Package

 

FAQs

How do I contact you to rent costumes?

     A. Email ebettencourt@nbfestivaltheatre.com to get the process started!

How long is the standard costume rental period?

     A. The standard costume rental period is 2-3 weeks.

Can I rent costumes for longer than the standard rental period?

     A. Yes! We work with each of our rental customers on an individual basis to determine rental period and cost based on the length of the rental period.

Can I rent a partial costume package or change/add pieces to the rental?

     A. This IS possible! You can email ebettencourt@nbfestivaltheatre.com to inquire about specific individual pieces of the costume rental package.

What information do you need from me to rent a costume package?

     A. Once you begin the process by emailing your interest to ebettencourt@nbfestivaltheatre.com, we’ll ask you to fill out a brief Google form detailing information about your company, dates of your show run, etc.

How is the costume rental package shipped?

     A. The costume rental package ships in 4 costume hampers (36”H 42”L 30” W each). The rentee is responsible for shipping the costume rental package from our warehouse in New Bedford, MA and back.

What happens if I damage any item/s of the costume rental package?

     A. Depending on the extent of the damage, your security deposit may cover the damage. If the cost of repairing the damage exceeds the security deposit fee, then you will be billed the remaining balance. This is covered in your rental contract.

What happens if I am late in returning the costume rental package?

     A. You will be charged a late fee for each day you are late in returning the costume rental package.

Are there pictures of the costume rental package on your website?

     A. Yes! Click on the rental tab on our website to look through our costume pictures. These pictures are a sampling only. Upon request (email ebettencourt@nbfestivaltheatre.com), you may receive a full photo inventory of our costume rental package. 

When should I secure my costume package rental?

     A. This show is in popular demand and we cannot guarantee the availability of our costume rental package. Please secure your rental ASAP.

Am I responsible for laundering any item/s of the costume rental package?

     A. No. All items in the costume rental package will be laundered before they are loaded out on your pick-up date. And our team handles all laundering upon return. The cost of this is reflected in your costume package rental price.

What is included in the costume rental package?

     A. Costumes for all principal characters, costumes for 11 male ensemble members and 8 female ensemble members, all male shoes, all female wigs.